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Pricing Structure

Predictable, all-inclusive rates for dedicated operations.

NearshoreBase operates on transparent, all-inclusive hourly rates starting at $28/hour. Designed to create meaningful operating-cost efficiencies compared with equivalent U.S.-based teams, while maintaining superior operational control.

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01 Operational Tiers

Three levels of operational complexity.

Rates indicate entry-level starting points for dedicated, full-time personnel. Every tier includes the complete managed operational infrastructure.

  1. Tier 1

    Customer Operations & Back-Office

    High-consistency operational work that keeps orders, customers and records moving.

    Starting at $28USD / hour
    • Bilingual customer service
    • Customer support
    • Administrative support
    • Logistics support
    • Data entry
    • Order management
    • Back-office operations
    Discuss Your Operation
  2. Tier 2

    Specialized Operations & Technical Support

    Roles that require domain knowledge, judgment and system expertise.

    Starting at $38–$45USD / hour
    • Tier 2 technical support
    • AP/AR accounting
    • Specialized freight dispatch
    • QA analysts
    • Specialized operational support
    Discuss Your Operation
  3. Tier 3

    Software Engineering & Advanced IT

    Engineering and technical capacity integrated with your product and infrastructure teams.

    Starting at $55–$65USD / hour
    • Full-stack developers
    • DevOps
    • Data engineers
    • Automation specialists
    • Advanced technical operations
    Discuss Your Operation

Rates are a starting point, not a rate card. Final pricing is defined after discovery and depends on:

  • Team structure
  • Operational complexity
  • Scope
  • Required specialization
  • Technology requirements
02 Managed Infrastructure

Everything included in your hourly rate.

Unlike staff augmentation where you pay extra for software, overhead, and supervisors, our managed model bundles the entire operating layer.

Full Talent Acquisition & Vetting

Rigorous multi-stage vetting, background verification, English language proficiency evaluation, and technical assessments.

Dedicated Infrastructure & Equipment

Dual-monitor commercial workstations, high-speed fiber connectivity, power redundancy, and secure VDI access.

On-Site Team Leadership & Supervision

Dedicated operational supervisors, daily metric tracking, attendance management, and operational coaching.

Quality Assurance Framework

Structured QA scorecards, regular audits, ticket sampling, and feedback calibration with your internal leads.

Full Payroll, HR & Benefits Administration

Mexican labor compliance, competitive benefits, statutory contributions, payroll taxes, and worker compensation.

Continuity & Replacement Coverage

Active pipeline maintenance and rapid talent replacement with pre-trained reserves to prevent downtime.

03 Tailored Scoping

How final team pricing is determined.

We do not treat human operations as rigid commodities. Following our initial Discovery & SLAs session, we deliver an itemized proposal reflecting your precise operational specifications.

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Core Scoping Variables

  • Team structure — Customised to match your workload volume, technical stack, schedule, and team seniority.
  • Operational complexity — Customised to match your workload volume, technical stack, schedule, and team seniority.
  • Scope — Customised to match your workload volume, technical stack, schedule, and team seniority.
  • Required specialization — Customised to match your workload volume, technical stack, schedule, and team seniority.
  • Technology requirements — Customised to match your workload volume, technical stack, schedule, and team seniority.
Cost Efficiency Note: Our models are engineered to produce meaningful operating-cost efficiencies compared to equivalent domestic teams, without compromising on caliber, retention, or governance.